Professor of Music Louanne Long entered a large room in the Steinway and Sons factory in Queens, N.Y., that held six nine-foot concert grand pianos.
"The line-up of pianos in the room just blew me away," she recalled.
She sat at the first and began to play. She moved to the second in line, the third, the fourth, the fifth and, finally, the sixth.
"I nearly jumped off the bench," she said. "The sound was so different, so big, so beautiful. You would play a key and it would blossom above you. It was the most thrilling moment of my life."
Long had been given the assignment of selecting a new concert grand for the university. With heavy usage, pianos in academic institutions have a life expectancy of only about 12 years. Purchased in 1929, the university's 73-year-old grand was due for retirement.
Long flew to New York in May apprehensive about her role in the $75,000 purchase.
"Selecting the piano was a once-in-a-lifetime honor but a tremendous weight on my shoulders. Can you imagine the responsibility?"
Steinway concert grand purchases are made only by appointment at the factory. Buyers may select from only those pianos available at the time-sometimes just three or four.
Long had been warned that most buyers don't find "the one" on the first try. It might take two or even three trips back to Steinway. But when Long sat down at piano No. 6, she said, "I knew in five minutes."
Her decision was confirmed by her travel companions: Steinway broker Kevin Prosser from Palm Springs and technician Ron Elliott, who tunes pianos for the Los Angeles Philharmonic and has traveled with such grand artists as Alfred Brendel and Alicia Delarocha.
The piano now stands in the university's Watchorn Hall under lock and key. It will be tuned once every three weeks before being moved to Memorial Chapel in the fall. A piano technician then will spend two days "voicing" the instrument for the chapel and regulating the responsiveness of the keys.
Listeners can judge Long's selection for themselves at the opening concert of the Redlands Symphony season on Saturday, Sept. 14, when Italian Ricardo Plano performs Grieg's Piano Concerto.